April 06, 2020

Global trade and supply chains keep on going through the unusual shock while the Coronavirus is striking from both ends – the demand and supply side. Buyers and sellers are now facing tremendous challenges in keeping their supply chains flow at a time when nearly half of the world population is confined.

As the Coronavirus situation changes daily, please find below the major service updates:


Our teams in Mauritius are mobilised in view of facilitating the airlift of various shipments from China, especially for the healthcare, medical and other essential sectors.

The first departure from Guangzhou is expected on April 10, 2020.

In case you have any important consignment from China, our team will be pleased to assist you. Please call on +230 2061000 or send an email to [email protected]

Following the communiqué issued by the CHCL (Cargo Handling Corporation Ltd.) on the refund of storage charges, CMA CGM has also moved in the same direction and will be waiving all demurrage and detention charges for containers discharged during the lockdown period. Updates from Maersk Line and MSC are being awaited on this matter.


The situation in France remains unchanged while all our staff are working from home. No additional disruption has been observed following the evolution since last week.

However, air cargo space availability is very much limited.


Based on an advisory issued by the “All India Transporters’ Welfare Association” today, it has been announced that all trucks in transit due to lockdown should continue to move up to the final destination – for both essential and non-essential. It has been further requested that movement of non-essential (which are raw materials for essential goods, including pharmaceutical), will be endorsed for movement by the authorities, including transfer from ports, airports and CFS’s.


During today’s Presidential address, it has been announced that the movement of food supplies and other cargo will continue as normal during the containment period through road, railway and air.

However, any cargo-carrying vehicle or vessel shall be charged to a single driver and designated assistants; all of whom shall be nominated as such in writing by the owner or operator of the said vehicle or vessel with reference to that vehicle or vessel.


The President has announced that the lockdown period will be extended until April 19, 2020 for both Antananarivo and Toamasina. Another region, Fianarantsoa, is enforcing the confinement as from today, following 6 cases of infection.

As a matter of fact, airport and seaport are still working, but with a reduced pace. 

MSC has cancelled the Port Louis call and reviewed same to Colombo while CMA CGM and Maersk Line / Safmarine are still operational, but with delays of 3-4 days.

Air France, Turkish Airline and Ethiopian Airline are maintaining their cargo flights to Madagascar.

The UPS Express operations in Madagascar is not handling inbound volumes due to the flight suspensions. However, the export volume is being airlifted onboard the Air France freighter.

Our offices are being operated with a skeleton staff.


The Government has extended the confinement until April 14, 2020. 

The various airlines flying to Dhaka have therefore extended their suspension on all international and domestic passenger legs until same date. Only the passenger flight to China remains open. Some airlines are operating limited freighters.

Dhaka airport and Chittagong seaport remain operational, with a reduced workforce – as well as for CFS’s. Customs clearance is being allowed for export oriented and emergency goods.

Supplementary Information

  • Singapore: In line with the Singapore Government’s directions, most companies are having their staff working from home and this will be effective from April 07,2020 until May 04, 2020. Hence, our agent’s office will be operating normally but with a limited staff on each day. Steps have been taken to ensure that all enquiries or requests are attended.

Please do not hesitate to liaise with your usual contact person at Velogic, should you have any queries regarding this announcement.