April 16, 2020

With every industry, function and geography affected, the Coronavirus is pushing companies to rapidly operate in new ways, with resilience mechanisms being put on trial as never before in view of sustaining supply chains.

On our side, the team members in our various territories continue with significant interventions in response to the pandemic – while adjusting with the changing needs of our customers and navigating safety with our people though the operational challenges.

As all safety and hygiene measures remain of vital importance during this outbreak, please find below the main highlights in our territories and some power trade lanes:


Maersk Line has notified that standard freetime days shall apply as from today. Customers are therefore requested to arrange the delivery of their shipments within the standard free time since no full free detention will be applicable on imported containers during the curfew period

In our effort to partake in the recovery of trade during the Covid-19 pandemic, our team keeps engaging with customers on solutions to have shipments exported, as well as imported.

With a high probability of having a cargo flight ex-Mauritius to Europe tentatively next week, we are presently proceeding with “first come, first served” reservations on behalf of customers – subject to shipment details being provided.

For customers who have already provided the details, our sales team is gradually reverting accordingly with corresponding updates.


Our team has been informed that shipping companies are reducing their capacity to adapt to the drop in demand on all import and export trades.

Moreover, we also wish to report that The Customs Authority are exceptionally authorising the storage of goods under customs control in premises other than bonded warehouses, subject to conditions being met. This temporary measure is being offered to AEO-approved companies only.


Our team in India has issued a full-fledge circular on the present status in all our offices in the country.

To access the Customer Advisory, click here


It has been reported that some freezone factories are willing to export masks out of Madagascar. However, this initiative is not being considered by the Ministry of Health as well as customs authorities.

Efforts are still being made by the manufacturers, with the support of our team to have an approval of this type of export, given that other textile orders have all been suspended, while a possibility remains for the export of masks.

As far as our express operations are concerned, with suspended regional flights, no more volumes are being received and some shipments which were already in the network have been kept on hold in various hubs.


The number of coronavirus infections in Bangladesh has surged to 1572 after 341 positive cases were detected in the last 24 hours,cured 58 and 60 death.

The logistics situation in Bangladesh remains “status quo” – with the series of measures already announced previously.