March 26, 2020

As more countries continue enforcing lockdowns in the wake of the Coronavirus, global supply chain networks are shutting down – especially where the virus is spreading further. According to the World Health Organization, 494,710 worldwide cases of Covid-19 have been confirmed, with 22,290 people who have passed away as at March 26, 2020 evening.

While we are taking additional measures to ensure safety of our employees, customers and partners, below are the latest updates on our network’s capabilities:


It has been announced this evening that Mauritius now has a total number of cases of 81 patients being infected, with 33 being reported today only. Though a skeleton team is operational from the office, subject the the access being provided by the authorities, the majority of our staff are working from home.

Our team has been updated that Air Mauritius might be operating a flight ex Beijing or Guangzhou – for the movement of medical and safety products. As soon as confirmation is received, we shall be notifying all stakeholders – subject to space availability.

While the MRA Customs is providing a minimum service at the airport, the compliance officer are working from home and there is only one verification officer at the PATS warehouse to facilitate the delivery of consignments.

With the Maersk Line counter being closed until further notice, new guidelines have been communicated regarding the release of Delivery Orders. It has moreover been reported by MSC that as an impact of the Covid-19 spread, the transit times from Antwerp to Port Louis is now 35 days.


A new announcement by the French President is being expected by end of this week, with an update on measures during the lockdown period. Though air and sea activities are operational, a reduction in productivity has been observed.


Following the 21 days’ nationwide lockdown, coloaders and carriers working from home and only essential goods are being stuffed and/or unstuffed. It has been noted that the customs team are also working with a skeleton team. Despite the fact that containers are being evacuated from ports to the various CFS’s, there are slowdowns due to state borders being locked down as well.

Moreover, with the shortage of drivers, export cargo and containers are not reaching CFS’s and/or ports.


The curfew being enforced from 19:00 to 05:00 the next morning has been causing major impediments to our activities – mostly because most of the loading operations are normally done in the evening, sometimes up to 21:00.


It has been reported that Air France and Turkish Airlines are still operating a weekly cargo flight into/from Antananarivo Airport. However, due to limited space, the rates have increased by more than thrice, while all previous rates agreement are being cancelled.

Liner services are continuing their operations, except for CMA CGM which does not have its call for this week. The customs team is working with very limited staff and operational until noon daily.


All our logistics companies are working with skeleton staff and reduced capacities. It has also been reported that there were merely 3 inbound flights today, with the same situation tomorrow. The limited number of flights being operated by the different airlines has resulted to a severe rates increase.


Both air and sea (export / import) are operational, but with limited workforce. Most of the airlines have suspended their passenger flights, while many of them have fully cancelled their call, resulting in limited cargo space.

Supplementary Information

  • South Africa: With the 21 days’ lockdown, our agents have been allowed to operate their CFS, with a priority to pharmaceutical and food industry related products. However, delays are to be expected since all stakeholders are operating with skeleton staff.
  • Indonesia: In line with the Government of Indonesia’s instructions regarding the outbreak, and the spread of Covid-19 in Jakarta being very significant, our agent has decided to implement Work From Home until March 31, 2020.
  • United States: Many of our trucking partners have suspended the tangible signature requirement for deliveries.  At the time of delivery, the driver will collect a verbal proof of delivery of the person accepting the shipment and use “COVID” as the signature.

Please do not hesitate to liaise with your usual contact person at Velogic, should you have any queries regarding this announcement.